What is a culture index survey and how can it be put in use in your organization? Read on!
Culture Index Survey
Many think the company culture is limited to play station in the lounge, casual Fridays, pool party, etc., but it is much more. Company culture enables companies to understand each staff member’s unique needs. It finds ways to motivate them and leverage their strengths and aims to achieve peak performance.
To predict your employee’s performance and enable them to make them flourish at work. Find out how your employees feel about the organization. Running a culture index will let you know how to help your employees.
According to a survey carried out by Deloitte, 94% of executives and 88% of employees concur that workplace culture is vital. You need to find out the culture index to measure how your employees feel about your firm.
What is the culture index?
We define culture index as a representation of how your employees feel about working for your company. This encompasses their feeling, opinions, and attitude about different aspects of their job and job responsibilities.
You can hire employees for different management levels in your organization. One of the core job responsibilities of managers is to strategize to manage teams and maintain a workplace atmosphere. Part of their responsibility is to ensure smooth functioning at the workplace.
But how can we measure sentiment? A culture index survey helps you analyze the sentiment at the workplace whether good, bad, or indifferent. The indexes help the management realize what is working for the company and what isn’t.
Define culture index survey questions
Culture index survey questions are feedback tools that measure various factors that influence the workforce’s perception of the organization. If used effectively culture index survey, a survey can transform how your company functions as the core focus are an employee and how they feel about your firm. The management uses the data provided by the survey to make an informed decision.
Benefits of culture index survey
According to a survey conducted by Columbia University, the turnover rate for organizations with higher satisfaction levels is lower. Another survey conducted by the University of Warwick showed that happier employees contributed 12% than an average employee.
Both these surveys underlined the need to have a positive and strong workplace culture. Use the culture index survey results to improve workplace conditions. The top seven benefits of culture index survey are,
1. Better employee retention
Organizations with a good culture have a higher retention rate. Workplaces where employees are happy to have an enthusiastic atmosphere. Employees are more likely to go above and beyond and ensure the organization achieves its goals. The culture index survey will help you analyze the level of happiness in your organization.
2. Client retention
Happy employees will result in happier clients. Happy customers keep returning to your firm. Customer retention is an integral part of business growth. Acquiring a new customer is expensive requires time, resources, and money. Survey a cultural index can help you retain more clients.
3. Strategic planning
Strategic planning is a vital component for the success of your firm. Careful planning is an important component of error-free planning. You can implement plans only if employees are in sync with the plan. Use a culture index survey to gauge your employee’s reactions before implementation.
4. Conflict resolution
If there is a conflict in the organization, you need to resolve it. It could be between employees or between employees and the customer. Conflict resolution helps to improve the overall environment. When conflict resolution becomes an integral part of your firm, your employees are happier and tend to have more faith in management.
5. Improve your HR processes
A culture index survey helps employers know how their staff feels. You can identify gaps in your processes and fill them. You can use the information to improve processes, from pre-boarding to off-boarding. The human resource department is involved in onboarding, performance appraisal, training, etc. A cultural index helps you spot these gaps and improving your procedure.
6. Improve your hiring
A culture index survey helps identify the best-suited role for an employee. The cultural index survey helps to identify the right person for the right role. It will help to reduce attrition and improve productivity.
7. Boost employee engagement and productivity
Employee engagement goes beyond having casual Fridays. Try to be open while listening to your staff’s ideas and opinions. You can use the culture index survey to understand what your employees think. It will have a positive impact on the work atmosphere, staff engagement, and workforce productivity.
How to conduct a culture index test?
Companies that conduct regular cultural index surveys enjoy higher employee engagement, workforce productivity, staff retention, and employee morale. Before you begin the survey program it is a good idea to design the program. This will provide the blueprints. You can follow the steps to conducting culture index survey,
- Deploy surveys – You need to define the focus of the culture index survey. The focus area will help you frame the questionnaire. After you have the questionnaire ready, you can send it to the relevant department. You can use the latest online tools to select the type or number of employees you want to involve in your survey.
- Gather response – Conducting a survey is just the preliminary step. Once done you will need to study a lot of data. You will need to analyze the information to examine your current processes, revamp them, and launch new processes.
- Data analysis – Online survey tools provide a detailed analysis of your survey and the data you have collected from it. The tools help you analyze trends over time and help you learn what has worked and what has not. You can calculate the employee Net Promoter Score to know more about your employee loyalty and if they will recommend your company to their family. You can use the analysis the assign role-based access to the managers that you have shortlisted.
- Develop an action plan – You should use the results of the culture index test to identify and close the gaps in your processes. Use the results to actively improve your systems.
What are culture index personality types?
The culture index survey is not about personality types but is about identifying patterns based on traits. Culture index key can be explained as,
- Red “A” Dot – Autonomy
- Yellow “B” Dot – Social Ability
- Blue “C” Dot – Pace
- Green “D” Dot – Conformity
The culture index personality types are,
1. Visionary Pattern
Visionary patterns are involved in high A (autonomy dot) and are low on C (Pace) and D (Conformity). People with visionary patterns are “me” focused, have strong opinions, and are capable of looking at the big picture.
People with a visionary pattern are not considered to be detailed, and task-oriented, or rule followers. These named visionary patterns are,
- The daredevil
- The enterpriser
- The philosopher
- The trailblazer
- The Architect
2. Research Pattern
People in research patterns have high D (conformity) and low B (social ability). People in this category tend to detailed oriented and be introverted. The named research patterns are:-
- The Technical expert
- The Scholar
- The Specialist
- The Craftsman
3. Social Pattern
People in social patterns tend to high B (social ability) and low D (conformity). This means people are extroverted, they tend to deal with their feelings and make their own rules. The named social patterns are,
- The Persuaders
- The Rainmakers
- The Debater
- The Socializer
4. Organizational Pattern
People in the organizational pattern have high D (conformity dots) and low A (autonomy dot). This signifies people are naturally unselfish and corporative while focusing on details and completing the task at hand. The named organizational patterns are:-
- The Administrator
- The Coordinator
- The Facilitator
- The Traditionalist
7 culture index survey traits explained
The culture index test measures the seven culture index survey traits that give you a deep understanding of your employees and how to motivate them. The survey results help you determine what drives a person, who they are, and how they work and make decisions at work.
This information allows the human resource department to find the best fit for a position within your company. The culture index survey traits define four major criteria,
- Motivation – What drives a person?
- Thinking – how does a person gather information and proceed to the decision-making process.
- Behave – How does a person do their job? Some jobs require a person to work in a team while others require a person to work alone.
- Interactions – How does a person interact with others? Some jobs require a proactive approach and some require a differential approach.
The seven culture index survey traits explained are,
- Autonomy measures the ability to make independent decisions. It also measures the ability of an individual to be proactive.
- Social Ability detects how a person interacts with others and how comfortable they are in a social setting.
- Pace measures the speed at which a person takes life. A person may be relaxed, patient, laid back, or with high energy and urgency.
- Conformity measures the degree to which an individual complies with social rules and regulations. It also measures their attention to detail.
- The energy Unit determines the energy levels or stamina possessed by a person.
- Logic indicates the level of rational thought and argument versus those that are influenced by emotion and whim.
- Ingenuity determines the level of originality, cleverness, and imagination. It measures the ability to think outside the box.
Who is a culture index rainmaker?
A culture index rainmaker is someone in your firm who is said to have Midas touch. They can turn things into gold. Rainmakers know how to generate and close business. In some organizations, they can generate 80% of the business. But rainmakers can limit growth. There is an unhealthy dependency on them and their ability to perform.
Rainmaker culture works, especially in medium-sized firms. But usually don’t groom others and don’t make good teachers. They can be difficult to work with. They can hold the company hostage. One of the biggest problems in the rainmaker culture model is that it is not scalable.
How to make use of cultural index survey results?
The management can use the cultural index survey results to obtain data on how the company is doing. With several surveys being run online, it has become easy to distribute the survey and collate and analyze the results. Try to ensure the surveys are anonymous for maximum impact.
The employee feedback survey helps you find better ways you can support your employees and improve the workplace culture of your organization. Employee feedback survey can help identify areas where the employee needs help, what steps you can take to improve working conditions. The survey can provide concrete suggestions the management can work on.
Another popular cultural index survey is the Job satisfaction survey, this is a more in-depth culture index survey it helps find out how meaningful, challenging, or stressful your employees find their job. You can gauge how satisfied your employees are with their salary, benefits, colleagues, etc. These surveys can help you make a course correction in your management style.
Cultural index survey sample questions
The culture index survey helps to determine if the employees are confident in the company’s leadership. It is recommended you carry out evaluations at least bi-annually to ensure you don’t miss anything. There are several platforms online and software available that help you measure culture index surveys. Here are some cultural index survey sample you may ask,
1. Engagement questions to determine culture index key
These questions help to determine the level of engagement in your organization. The culture index key can help you determine employee engagement levels in your firm. Some of the questions typically asked during employee engagement are,
- Are you proud to work for your organization?
- Would you recommend your organization to your family?
- Does your manager keep you informed about what is happening?
- Does the company has a vision that motivates me?
- I have access to information and tools to do my job well?
2. Likert scale question is a popular cultural survey
The Likert scale questions are a popular cultural survey based on open-ended questions, where employees are asked to rate their satisfaction on scales of 1 to 5. 1- Strongly disagree 3- being neutral, and 5 – strongly agree. Questions that are typically asked in Likert culture index survey are,
- You are offered an opportunity to grow
- You get the opportunity to learn new things
- You have flexible working hours.
3. The Culture Index types to discover traits
The culture index types help you find the right fit for every role. Some of the questions that may require a yes or no response for discovering traits are,
- Do frequently worry about something going wrong?
- Do you feel overwhelmed or stressed?
- When someone tries to persuade you to do something, di find it hard to say no?
4. Different tools used for cultural index survey
You can use different software tools or online platforms. These feedback tools are user-friendly, robust, and offer in-depth analysis. Some of the sample questions typically asked in cultural index survey are,
- Do you have a relationship with your supervisors?
- Do you have a relationship with your subordinates?
- Do you have a balanced work and personal life?
- Have you been provided tools and training to perform responsibilities?
5. Culture index reviews can indicate employee satisfaction
If you want to know if your employees are satisfied you can conduct culture index reviews. According to Gallup, several employees hate their job and are unhappy. Here are some questions you can ask your employees to determine satisfaction levels,
- Do you enjoy your company’s culture?
- Do you feel connected with coworkers?
- How open are we to change as an organization?
- Does your manager value your feedback?
How to use unremot for culture index survey
Remote working has caused us to relook many HR practices. The management has found it difficult to work on corporate culture. unremot virtual water cooler is a dedicated virtual room where employees can interact with one another. The virtual water cooler has become vital to the culture of the company.
Virtual water coolers can be used for team bonding, team engagement, and provides the forum to spark new ideas. It can allow employees to learn more about each other in an informal setting. You can use the virtual rooms to conduct a culture index survey.